Vexon Essential
$199/mo
Up to 5 devices
- Unlimited remote support
- Patch management and monitoring
- Managed antivirus/EDR
- Next business day response
- 1 onsite visit per quarter
Pricing
Flat-rate IT. Zero surprises.
Choose a support plan based on your device count, response needs, and compliance risk. Pricing follows the Vexon playbook and should not be changed without RJ approval.
Vexon Pro
$399/mo
Up to 12 devices
- Unlimited remote support
- 4 business hour response
- M365 or Google admin
- Backup management for workstations
- Firewall and network management
- Quarterly business review
Vexon Shield
$749/mo
Up to 25 devices
- 2 hour response SLA
- Limited after-hours emergency support
- Server/NAS backup management
- Security awareness training
- HIPAA/WISP documentation support
- vCIO budgeting and planning
Billing FAQ
What counts as a device?
Computers, servers, and managed network devices covered by monitoring, patching, support, or documentation.
Are contracts required?
Standard managed plans use 12-month agreements. Month-to-month can be available at the playbook-approved adjustment.
Do you replace our current IT person?
Not automatically. Vexon can assess what is working, fill gaps, or become the primary support path if that is what the business needs.
What happens after hours?
After-hours emergency support is reserved for Shield clients and true business-wide outages, security incidents, or data loss events.